Privacy Policy

Welcome to Nordsmin Shop (“we”, “us”, or “our”). We are committed to protecting the privacy and security of our customers’ information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nordsminshop.com or make a purchase from us.

As a trusted provider of outdoor adventure gear, we understand that your privacy is as important as the reliability of our equipment. This policy outlines our practices in line with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information

• Contact Details: Name, email address, phone number, shipping/billing address
• Payment Information: Credit/debit card details (processed securely via our payment partners), PayPal email
• Account Information: Username, password (hashed), purchase history

Technical Data

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, click patterns
• Location Data: Country/region (for shipping and tax purposes)

2. How We Use Your Information

We use your information responsibly to:

• Process and fulfill your orders for adventure equipment
• Provide customer support for your gear purchases
• Improve our website and product offerings
• Prevent fraud and enhance payment security (especially important for high-value safety equipment)
• Send order confirmations and shipping notifications
• Comply with legal obligations (e.g., tax calculations)

3. Data Sharing and Disclosure

We may share your information with:

• Payment Processors: To securely complete transactions (PayPal, Stripe, etc.)
• Shipping Providers: To deliver your adventure gear worldwide
• Service Providers: IT support, analytics, marketing (with strict confidentiality agreements)
• Legal Authorities: When required by law or to protect our rights

We never sell your personal information to third parties.

4. Data Storage and Security

Your data security is as crucial to us as the reliability of our avalanche beacons and outdoor gear:

• All transactions use 256-bit SSL encryption (military-grade protection)
• Payment details are processed by PCI-DSS compliant providers
• We implement access controls and regular security audits
• Data is stored on secure servers with limited retention periods

5. Your Rights

As an adventurer, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (where applicable)
• Object to certain processing activities
• Withdraw consent for marketing communications
• Lodge a complaint with a supervisory authority

6. Cookies and Tracking Technologies

Like essential trail markers, we use cookies to:

• Remember your shopping cart items
• Analyze website traffic to improve user experience
• Provide personalized content for outdoor enthusiasts

You can manage cookie preferences in your browser settings. Note that disabling cookies may affect website functionality.

7. International Data Transfers

As we ship globally (excluding some Asian and remote regions), your data may be transferred internationally. We ensure all transfers comply with applicable data protection laws.

8. Changes to This Policy

We may update this policy as our shop evolves. Significant changes will be notified via email or website notice.

Thank you for trusting Nordsmin Shop with your adventure gear needs and your personal data. We treat both with the highest standards of care and professionalism.